Veridas has been selected by Deutsche Telekom as a single-source provider for authenticating users through voice biometrics.
The company says its technology can authenticate users’ voices in roughly three seconds, in a number of different languages, and without the need to repeat a specific phrase. Competitors Amazon and Nuance require 10 to 15 seconds of speech, according to the announcement.
Veridas’ voice algorithms, which achieved an EER (Equal Error Rate) of 2.66 percent in the NIST Speaker Recognition Challenge, claim biometric accuracy rates of over 99 percent and incorporate an anti-fraud technology capable of distinguishing live voice from recordings.
“No other solution on the market provided us with the same quality of user experience, thanks to the minimal time required for registration and verification, while guaranteeing such a high level of accuracy, with minimal error rates,” said Bernhard Hochstätter, Executive Product Manager at Deutsche Telekom in a recent webinar.
Deutsche Telekom is the largest telecommunications provider in Europe.
Veridas face biometrics help Ventocom improve onboarding
The Veridas biometrics engine was also recently deployed by virtual network enabler (MVNE) Ventocom.
Particularly, Veridas’ biometric technology was utilized by Ventocom to allow customers to activate their SIMcard via phone calls, mobile app, or web interface.
The solution offers both document validation via Full Optical Character Recognition
(OCR) and NFC, and face biometrics authentication by comparing ID photo to a selfie taken during the verification process.
According to a recent case study by Veridas, more than 750,000 Ventocom users already activated their SIM card using the new solution, with estimated conversion rates of 90 percent.
“Ventocom had some special requirements for their customer journeys, which were
newly implemented by Veridas within three months as part of the initial project phase,” explained the company’s CTO Thomas Weber.
“The success of this solution was directly visible in the first days after launch. Furthermore, Veridas is constantly improving their solution regarding quality and functionality, while also considering feedback from Ventocom,” he concluded.
With the partnership’s initial success, the companies have extended the agreement until at least 2024.
Veridas recently ranked among the top 50 on the overall NIST FRVT 1:N Evaluation leaderboard for face biometrics.