Honeywell launched a new generation of connected hospitality solutions designed to bring greater visibility, control and efficiency across hotel operations while elevating the guest experience.
As the industry faces rising guest expectations, labor shortages and increasing energy costs, many hotels continue to operate with systems that are not fully integrated. This creates an opportunity to enhance visibility, streamline decision-making and further elevate the consistency and quality of guest experiences. By bringing together crucial systems, including everything from security and fire safety to energy management and guestroom access, hotels can achieve a more unified, efficient approach to operations and guest experiences.
Honeywell’s latest cloud-based innovations bring these systems together to enable more automated, data-driven operations, reducing the burden on onsite teams so hotels can focus on delivering great guest experiences.
This approach helps operators deliver on four critical outcomes:
- Elevated guest experience through more responsive, personalized environments
- More resilient life safety and security with enhanced guestroom access visibility
- Streamlined operational efficiency through centralized management and automation
- Improved energy efficiency with occupancy-based optimization
“The future of hospitality is intelligent, connected and increasingly autonomous,” said Neha Jaitpal, global GM, Hospitality for Honeywell Building Automation. “Our latest innovations unify critical hotel systems – from access control to guestrooms and building operations – giving operators the data and control to move beyond reactive management.
Centralized Control Across Hotel Operations
Honeywell Forge Hospitality serves as the command center for connected hotel operations, providing a centralized view of guestrooms, maintenance activities and energy systems. Operators can monitor room status, optimize energy use and address issues quickly with automated alerts. This unified visibility helps hotels reduce room downtime, streamline workflows and improve performance across individual properties and global portfolios.
Connected Access for Smarter, Safer Hotels
Honeywell’s Onity Cloud Suite extends access control into the connected ecosystem by integrating locks, readers, gateways and software into a single platform. Anchored by the new Trillium 2.0 lock, this solution enables real-time access visibility, mobile entry and digital wallet capabilities, while simplifying credential management. By connecting access across guestrooms and shared spaces, hotels can gain greater security oversight and reduce operational blind spots.
Smarter Guestrooms that Adapt in Real Time
Updates to Honeywell’s INNCOM guestroom management system help transform guestrooms into responsive, intelligent environments. Tighter integrations between INNCOM thermostats and Onity locks allow rooms to automatically adjust based on occupancy and guest entry. This helps create more seamless stays, reduce unnecessary HVAC usage and minimize manual interventions.
The new INNCOM Premium Switch Series further enhances the in-room experience with modern design, intuitive controls and features like customizable backlight indication and blackout mode to help improve guest comfort.
These innovations reflect Honeywell’s broader vision of helping hotels build the foundational infrastructure needed for the next generation of intelligence. By connecting critical systems and embedding cloud-based capabilities, Honeywell is enabling a more unified, future-ready environment that supports increasingly autonomous operations.
